Office Hours 

Our Membership Department is available from 9 am to 5 pm Mondays through Fridays. You can contact us by email at members@heard.org, or call the Members Line at 602.251.0261 with any questions or concerns regarding your membership. 

If you have a question regarding your membership outside our hours, please feel free to leave a message and we will get back to you promptly. 

Communications 

Members receive monthly membership newsletters and event invitations via email. If you are experiencing any issues with our email communications, please contact us at members@heard.org or call 602.251.0261. 

You can join or renew online, over the phone or on-site! Visit our benefits page: Membership Benefits | Heard Museum or call 602.251.0261 for more information. If you’d like to renew online, you can do so by following the prompts on this page.

If you would like to renew via check, please mail your payment to the address listed below and indicate your desired membership level on the check:

Heard Museum Membership
2301 N. Central Ave
Phoenix, AZ 85034

Your membership is active until the last day of the month one year from the date you join, i.e. if you join on January 1, 2023, it will not expire until January 31, 2024.  

We will send reminders when it’s time to renew your membership. 

No worries! Members at the Dual level and above may designate a second Member cardholder. If no second cardholder is specified, the second card will read “Guest of [Member Name].” 

To add or change a second cardholder’s name, please contact the Membership Department by emailing members@heard.org with your ID number, name, and address, or by calling 602.251.0261. 

Yes! Visit our Museum Services Staff in the museum lobby before you leave to apply a portion or all of your General Admission tickets towards your membership. Please note that we can only apply the tickets from your most recent visit.  

You can purchase these online or onsite and you can designate if we are mailing the membership package to you or the recipient. Please be sure to have your gift recipient’s contact information ready upon purchase. 

Members purchasing a gift membership can receive 20% if you purchase this gift over the phone or at Admissions. 

Yes! Our North American Reciprocal Museum (NARM) memberships start at the Supporter level. You can visit over 500 institutions that participate in the NARM program. For more information visit About – North American Reciprocal Museum (NARM) Association® (narmassociation.org) 

Please have your digital or physical membership card available at check-in. If your membership card has not been emailed or delivered to you yet, we can check you in with the name of the primary members on your membership. 

A link to download your digital membership card will be emailed to the primary email address we have on file within three days of your membership purchase. If you do not receive this email within this timeframe, please contact members@heard.org or call 602.251.0261. 

Additionally, we will have your physical membership card and packet mailed to you within ten days of your membership purchase. If you would not like to receive physical membership cards, please contact us with the information above. 

As always, there is no need to wait for your card to visit. Check in at the Membership desk in the Lobby! 

A Guest Pass is a complimentary benefit for Supporter, Patron, Sustainer and Circles of Giving members. This allows our members to give a complimentary, single-use admission pass to a non-member for museum entry. 

Please contact us at members@heard.org or call 602.251.0261 to update your contact information. 

If you have downloaded your digital membership card, you can visit the Membership Portal and update your information here: Heard Museum’s Member Portal (cuseum.com) 

You must provide your active membership card (digital or physical) at the register to receive your discount. If you do not have your card, please check in at the Membership Desk in Admissions to get a temporary card for member verification. 

Yes! You have two options to choose from: 

• Pay the difference between your current membership level and your desired membership level. Your upgrade will go into effect right away, but your membership’s expiration date will not change. 
• Renew your membership early and pay full price for the higher membership level. Not only will this add another 12 months to your existing membership, but it will also give you the benefits of the higher membership level for the remainder of your current membership year. 

You can upgrade your membership by calling 602.251.0261. 

Each month our Member Newsletter details upcoming events, special opportunities and members-only exclusives! If you have trouble receiving these emails, please contact members@heard.org for support. 

We require registration for all our members-only events.  

Unless otherwise stated, each membership registration is for a party of 2. Members may bring a non-member guest if it is within the party limit. 

Yes, and yes! We will have tickets available for members in-person, online and over the phone in advance of both the World Championship Hoop Dance Contest and the Heard Museum Guild Indian Fair and Market. We recommend purchasing in advance for speedy entry! 

On site for these events, you can purchase tickets at the Membership tent located near the main admissions tent.  

Members receive a discounted ticket price to the World Championship. Please review the benefits at your membership level to see if complimentary tickets are included with your current membership here: Membership Benefits | Heard Museum 

Members can enter 30 minutes before the general public. Please have your membership card (physical or digital) ready with your tickets. Wristbands will be distributed to members at the Membership tent adjacent to the general admission tent. 

The Circles of Giving tent is located on the North most area of the Libby Amphitheatre. This tent is accessible only through membership in the Circles of Giving and/or sponsorship of the World Championship Hoop Dance Contest – tickets for entry are not available for purchase. 

Tent access is permitted with exclusive wristbands checked upon entry. For more information on the Circles of Giving membership, please visit Membership Benefits | Heard Museum. 

Members receive a discounted ticket price to the Heard Museum Guild Indian Fair and Market. Please review the benefits at your membership level to see if complimentary tickets are included with your current membership here: Membership Benefits | Heard Museum 

Members receive a discounted ticket price to the Best of Show Reception on the Friday of Fair weekend. You can purchase these tickets over the phone, online or in-person. 

Heard Museum Members get early-bird access on the Saturday of Fair Weekend. Gates will open for members with pre-paid or complimentary tickets at 8:30 a.m. Early entry ends at 9:30 a.m. when the gates open to the general public. 

We advise members to use the Central Avenue entrance for smooth entry into the event. Please have your membership card (physical or digital) ready with your tickets. 

The Circles of Giving tent is East of the Dorrance Education building in the Hearst Family Foundation Children Courtyard. This tent is accessible only through membership in the Circles of Giving, sponsorship of the Best of Show Awards and/or sponsorship of the Heard Museum Guild Indian Fair and Market– tickets for entry are not available for purchase. 

Tent access is permitted with exclusive wristbands checked upon entry. For more information on the Circles of Giving membership, please visit Membership Benefits | Heard Museum. 

To volunteer with the Heard Museum Guild, please contact membership@heardguild.org. All Heard Museum Guild Members must be Heard Museum Members. 

For more information, visit Guild Website.

To renew your Guild dues, please contact membership@heardguild.org. These dues are separate from your Heard Museum Membership renewal. To update your Heard Museum membership, please contact members@heard.org.

The Heard Museum Guild is the home of our Las Guias docents. All docents must sign up for initial training courses and dedicate time throughout the year to learning more about each exhibition to best lend this knowledge to our visitors. 

All Las Guias docents must be Heard Museum Members and complete the mandatory training from November to March. If you are interested, please contact guild@heard.org.  

Absolutely! The Guild invites Indigenous artists, scholars, and leaders to speak on various topics throughout the year and we invite our members to join the Guild Monthly Meetings. Please refer to your monthly member newsletter for more information. 

Access the email from your smartphone and click the “Download” button, then click “Add to Wallet” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.

Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

Of course! You will still continue to receive your physical membership card unless you let us know you would prefer to go solely digital.

You will still continue to receive your physical membership card.

Please contact Heard Museum Membership at members@heard.org or call 602.251.0271.

Please contact Heard Museum Membership at members@heard.org or call 602.251.0271.

• Android
  • Navigate to the back of the card (tap on the small “i” on the front) and use the “Share Pass” button to send the card to your secondary member.

• iOS (iPhone)
  • Navigate to the back of the card (tap on the “…” button on the front), then tap on the share icon at the top right to send the card to your secondary member.

If you are an iOS user, you will find the share icon at the top right on the back of the card.

If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.