Accessible Experiences
for All Visitors
Accessible Experiences
for All Visitors
At the Heard Museum, we want all visitors to fully engage with our exhibitions, galleries and programming. Our accessibility services are designed to cater to the needs of individuals who are Deaf or Hard of Hearing, have low vision and require mobility accommodations.
Deaf and Hard of Hearing Services
Explore our exhibitions with ease using large-print-written transcripts of exhibition information, providing accessible content for individuals with low vision.
Enhance your museum experience with our tablet and earphones, available for loan. Access audio tours through the Museum app, offering an immersive journey through our signature exhibitions and gallery guides. These devices can also be used as assisted listening devices.
Borrow transcripts and assistive listening devices from our Visitor Services Desk Representative at the Admissions area. A photo identification card is required for device check-out, ensuring a secure process.
Personal PA® Tour Guide System
Immerse yourself in our guided tours using The Personal PA® Tour Guide System from Williams Sound. This compact system, complete with a body-pack transmitter and headset microphone, ensures clear communication even in larger groups.
If you’d like to check out a system, please inquire at the front desk when you arrive.
American Sign Language Interpreters
Experience the richness of our guided group tours with American Sign Language interpreters.
To request interpreters, please provide a minimum of 10 business days’ notice by contacting us at PrivateGroupTours@heard.org, or call us at 602.252.8840.
For schools, please indicate your interpreter request in the Accommodations field of our school tours request form on our website. Fill out a School Tours Request form here.
Mobility Accommodations
Our museum is accessible to wheelchair users and visitors who require avoidance of stairs. Borrow manual wheelchairs, or bring your own mobility devices such as wheelchairs, electric scooters, walkers or canes into the museum.
Conveniently located electronic door actuators can be found in Admissions and the Heard Museum Shop.
Elevators are available to assist visitors in reaching our second floors. Staff members are ready to assist and provide directions if needed.
ADA Parking
ADA parking spots are provided in our north and east parking lots, ensuring ease of access for visitors.
Service Animals
Service animals are warmly welcomed at the Heard Museum. Emotional support animals are not permitted in the museum.
