Job Title: Assistant Inventory Control Specialist

Location: Heard Museum, Phoenix

Full/Part Time: Full Time / Non-Exempt

Pay Information: $18-20/hour (BOE)

Job Description Summary: The Assistant Inventory Control Specialist is responsible for assisting in processing inventory for the Museum Shop and Books and More, processing consignment payments, conducting our physical inventory, and sales reporting. Much of the effort will be data entry that ensures accurate inventory records. This is a key position within the Heard Museum Shop as all inventory items are processed through an inventory control position. This position requires keen attention to detail and excellent organizational skills. This position reports to the Director of Retail Operations.

Essential Duties and Responsibilities include, but are not limited to the following:
– Data entry of shop and Books and more vendors, items, and receivings.
– Conducting periodic cycle counts.
– Conducting our annual physical inventory.
– Determining and processing weekly consignments payments.
– Corresponding with consigners regarding sales, inventory, and payments as required.
– Providing weekly sales reporting.

Other Duties Include:
– Serving as a back-up on the sales floor as needed.
– Assisting with festivals and special events as needed.

Employment Requirements: Background Check

Education:
– High School diploma required.

Previous Experience:
– Previous experience with data entry is required.
– Inventory control/documentation or accounting preferred.

Important Aspects:
– Computer experience with Microsoft Word and Excel is a must.
– Must be able to lift 20 pounds.

To apply, please send your resumé to [email protected] with the subject line: Assistant Inventory Control Specialist. You may also include a cover letter or paragraph explaining your interest in the position.

Job Title: Bookstore Manager

Location: Heard Museum, Phoenix

Full/Part Time: Full Time / Exempt

Job Description Summary: Bookstore Manager will manage the Heard Museum’s Books & More’s operations. This position is responsible for the sourcing, purchasing, stocking, merchandising and selling of books and other merchandise focused on the American Indian and the American southwest.

Essential Duties and Responsibilities include, but are not limited to the following:
– Source, order, receive, display, and sell books and merchandise consistent with Books & More’s focus. ▪ Direct Books & More sales associate(s) and volunteers. – Achieving financial goals. ▪ Conduct book signings and support museum events.
– Supervise sales floor and cashiering functions and provide customer service.
– Maintain store appearance and cleanliness.
– Assist in taking physical inventories.
– Perform cash register duties as required.
– Become proficient in all aspects of the point-of-sale system (Counterpoint) and the related equipment.
– Assist the Director of Retail Operations as required.

Employment Requirements: Background Check

Education:
– High School diploma required.
– Bachelor’s degree preferred.

Previous Experience:
– Minimum 5 years of related and progressively responsible retail management experience is required, preferably in a bookstore, museum store, library shop, or other specialty retail environment.
– Experience with point-of-sale (POS) systems, cash handling, and daily sales reconciliation required.
– Prior experience in managing inventory, including purchasing, receiving, and merchandising books and related products.

Important Aspects:
– Experience in shaping retail experiences for the visitor through creative merchandising.
– Ability to successfully manage and implement projects within deadlines and budgetary constraints.
– Ability to work cooperatively and independently to solve problems and deliver solutions.
– Must be able to work well with retail staff, volunteers, and management.
– Counterpoint experience a plus.

To apply, please send your resumé to [email protected] with the subject line: Bookstore Manager. You may also include a cover letter or paragraph explaining your interest in the position.

Job Title: Custodian

Location: Heard Museum, Phoenix

Full/Part Time: Full Time

Pay Rate: $16.65/hour

Job Description Summary: The Heard Museum’s Custodian performs custodial duties to maintain a clean, safe, and visually appealing environment for Museum visitors and staff. The Custodian assists with setup before and clean up after Museum special events. This includes moving furniture and other fixtures, maintaining custodial equipment and supplies, working collaboratively with others, and serving as a front-line ambassador for environmental comfort and safety of visitors and staff. 7 days a week availability is required to include weekends, holidays, and some evening events (average 40 hours per week).

Responsibilities Include:
– Sweep, wash, buff floors, and spot clean walls and doors.
– Wash windows and maintain smudge-free glass doors and mirrors.
– Wash and polish air grills and registers. Clear and clean elevator tracks and door thresholds.
– Clean, polish, disinfect restroom and event kitchen fixtures and equipment, fill tissue, towel dispensers, and feminine product machines.
– Maintain correct operating procedures for all powered cleaning equipment. Responsible for daily maintenance of machines and hand equipment.
– Empty wastebaskets, clean ashtrays, dust and wax furniture, and include high dusting.
– Sweep and clean storage, machine areas and equipment rooms.
– Assist with set up before and clean up after Museum special events. This includes moving furniture and other fixtures.
– Keep visitor touchpoints and eye view areas in showcase condition at all times: no smeared glass or fingerprints, clean restrooms, clear and clean walkways, ashtrays, trash bins, etc.
– Other duties as assigned.

Qualifications:
– Good listening skills and ability to follow direction
– Work independently
– Ability to complete tasks as directed
– Ability to lift up to 40 lbs.

Employment Requirements:
– Available 7 days a week, to include weekends, holidays, and some evening events. (average 40
hours per week).

Education:
– High School Education

Previous Experience:
– Minimum of 1 year prior experience in custodian or similar duties

To apply, send resumé to [email protected] with the subject line: Custodian. You may also include a cover letter or paragraph explaining your interest in the position.

Job Title: Graphic Designer

Location: Heard Museum, Phoenix

Full/Part Time: Full Time / Exempt

Reports to: Director of Marketing

Corresponding Team Members: Senior Graphic Designer, Digital & Social Media Manager

What Success Looks Like in Year 1: In the first six months, the Graphic Designer will demonstrate creativity, organization, and collaboration by producing high-quality design work across print, digital, and campaign projects. They will show the ability to manage multiple deadlines, adapt to feedback, and work closely with colleagues and vendors to bring projects to life.

By the end of the first year, success will be measured by the designer’s ability to consistently deliver polished work that aligns with brand standards, contribute fresh ideas during brainstorming, and build trust with the team and museum departments. A strong first year reflects a designer who has grown their skills, strengthened their confidence, and become a reliable creative partner within the marketing team.

Responsibilities Include:

Design Production — 40%
– Design and manage the production of creative assets for print and digital campaigns, including event materials, advertising, web, and social media.
– Manage multiple projects under tight deadlines while consistently delivering professional-quality work.
– Develop design solutions that support exhibitions, programs, education, and other museum departments, ensuring brand consistency across all materials.
– Maintain strong vendor relationships by coordinating estimates, samples, and sourcing new partners when needed.
– Stay current with design trends and tools, expanding skills through ongoing professional growth and advanced use of Adobe Creative Suite (InDesign, Photoshop, Illustrator, Lightroom Classic).

Project Management — 30%
– Serve as a design resource to museum staff, ensuring concepts and presentations align with brand guidelines and core design principles.
– Oversee project production from start to finish, managing details, deadlines, and communication with the project requester, marketing team, and vendors.
– Maintain continuity across all projects by collaborating with fellow designers and the Marketing Director, and by updating key brand resources such as the Brand Guide, Marketing Manual, and onboarding materials.
– Open collaboration and feedback to support cross-departmental communication, printer coordination, and creative problem-solving.

Specific Museum Initiatives — 20%
– Collaborate with internal teams and external vendors on large-scale design projects that enhance the visitor experience and institutional visibility.
– Contribute to the development and implementation of special campaigns, branding efforts, and visual identity projects related to key museum milestones and public facing initiatives.
– Assist with the organization and maintenance of digital visual assets to support museum-wide marketing and communications efforts.

Ongoing Projects — 10%
– Organize, maintain, and update files for long-term ongoing projects for all museum departments.

This role is not responsible for:
– Day-to-day media buying, website, and app management
– Social media, or managing public/community relations

Top Job Skills (Role-Specific):
– 2+ years of experience as a graphic designer with strong skills in social, digital, and print design.
– Proficient in Adobe Creative Suite (InDesign, Photoshop, Illustrator, After Effects, Lightroom Classic) and Mac OS.
– Highly organized, detail-oriented, and able to manage multiple projects with a strong work ethic.
– Open to feedback and able to integrate constructive critique into the creative process.

Benefits:
The Heard Museum offers a competitive salary commensurate with experience, along with comprehensive benefits package that includes health, dental, vision, and life insurance, retirement plan options, as well as generous paid time off.

To apply, send resumé to [email protected] with the subject line: Graphic Designer. You may also include a cover letter or paragraph explaining your interest in the position.

 Job Title: Individual Giving Manager 

Location: Heard Museum Phoenix 

Full/Part Time: Full Time / Exempt 

Salary: Starting range – $75K; salary commensurate with experience. 

 Job Summary:
Reporting to the Director of Development, the Manager of Individual Giving raises $2+ million annually from individual donors. The position manages a portfolio of mid- and major-level donors and oversees all phases of the donor lifecycle — from identification and cultivation through solicitation and stewardship. 

The role also contributes to strategic fundraising initiatives, including capital and endowment efforts, and plays a key role in the Heard’s major fundraising events such as Moondance and Best of Show. 

Essential Duties and Areas of Responsibilities include, but are not limited to the following:
– Manage a personal portfolio of 200+ individual donors and prospects with giving capacity of $2,500–$50,000+.
– Identify, qualify, cultivate, solicit, and steward donors to achieve annual and campaign goals.
– Develop personalized donor strategies, proposals, and communications to deepen engagement and increase giving.
– Partner with museum leadership to advance individual fundraising efforts.
– Identify opportunities to leverage relationships to expand the Heard’s individual giving network.
– Support capital and endowment fundraising through donor research, meetings, and materials.
– Lead individual giving strategy and oversee planning for major fundraising events including Moondance and Best of Show.
– Maintain accurate donor records, track metrics, provide analysis, and report on progress using the Heard’s CRM.
– Contribute to departmental planning, revenue projections, and progress reporting.
– Support development and membership efforts at major public programs such as the World Championship Hoop Dance Contest and the Guild Indian Fair & Market.
– Represent the Heard at donor events and community functions to promote engagement and goodwill.
– Perform additional duties as assigned. 

Qualifications:
– Minimum of 3 years of professional fundraising experience required, preferably in a museum or cultural nonprofit.
– 2 years’ experience managing an active donor portfolio and securing mid- to major-level gifts required.
– Excellent written and verbal communication skills required, strong relationship builder.
– Highly organized, detail-oriented, and able to manage multiple priorities.
– Experience with donor databases and Microsoft Office Suite.
– Knowledge of or genuine interest in American Indian art and culture preferred.
– Must maintain confidentiality and exercise discretion with donor information. 

Employment Requirements: Background Check Required 

Education:
– Bachelor’s degree required; advanced degree or CFRE certification a plus. 

Math:
– This position requires some statistical analysis in order to identify trends in data, as well as intermediate level math skills for revenue reporting. 

Desired Skills:
The successful candidate must be able to contribute to an energetic and dedicated team atmosphere among colleagues and constituents. Knowledge of and interest in American Indian communities, culture and history preferred. Knowledge of the local funding community preferred. Knowledge of and interest in cultural and artistic communities preferred. Excellent communication and writing skills are a must. Must be able to juggle multiple priorities in a fast-paced environment. Ability to work nights and weekends as required. 

Benefits:
The Heard Museum offers a competitive salary commensurate with experience, along with comprehensive benefits package that includes health, dental, vision, and life insurance, retirement plan options, as well as generous paid time off. 

To apply, send resumé to [email protected] with the subject line: Individual Giving Manager. You may also include a cover letter or paragraph explaining your interest in the position. 

Job Title: Sales Support Specialist

Location: Heard Museum, Phoenix

Full/Part Time: Full Time / Non-Exempt

Pay Rate: $20/Hour

Job Description Summary: The Sales Support Specialist is responsible for the Heard Museum Shop’s activities that support the sale of American Indian Art and its customer’s experience.  This is a key position within the Heard Museum Shop as we strive to increase our growth as well as customer satisfaction.  This position reports to the Director of Retail Operations.

Essential Duties and Responsibilities include, but are not limited to the following:
– Interfacing with the Heard’ marketing department on Shop matters.
– Creating and maintaining Shop artist signage.
– Creating and sending Shop e-mails, Earthsong contributions, etc.
– Driving the schedule of NAA ads.
– Managing the Holiday Gift Guide process.
– Staging Shop events including artists in Shop, and book signings.
– Serving on the sales floor as needed.
– Developing and maintaining a comprehensive artist’s biography database.
– Providing the highest level of customer service while working with guests, members, volunteers, and the board of directors.

Employment Requirements: Background Check

Education:
– High School diploma required.
– Bachelor’s degree preferred.

Previous Experience:
– Previous experience in retail sales required, preferably in fine jewelry.
– Marketing, and event management experience a plus.

Important Aspects:
– Computer experience with Microsoft Word and Excel is a must.
– Experience in arts and culture.
– Knowledge of American Indian history and tradition.

To apply, please send your resumé to [email protected] with the subject line: Sales Support Specialist. You may also include a cover letter or paragraph explaining your interest in the position.

Job Title: Senior Graphic Designer

Location: Heard Museum, Phoenix

Full/Part Time: Full Time / Exempt

Reports to: Director of Marketing

Corresponding Team Members: Graphic Designer, Digital & Social Media Manager

What Success Looks Like in Year 1: In the first six months, the Senior Graphic Designer will establish themselves as a creative leader on the team. This means delivering high-quality design work across print, digital, and campaign projects while also shaping the creative process, offering mentorship to designers, and collaborating closely with the Director of Marketing and other museum departments.

By the end of the first year, success will be measured by the Senior Designer’s ability to balance hands-on design excellence with strategic oversight. They will have built strong relationships across departments, elevated the museum’s brand presence through consistent and innovative design, and served as a trusted creative partner who can guide projects from vision to execution. A strong first year reflects a designer who not only produces outstanding work but also strengthens the creative culture of the team.

Responsibilities Include:

Design Production — 40%
– Produce creative assets for print and digital campaigns, including event materials, advertising, web, and social media.
– Manage multiple projects under tight deadlines while consistently delivering professional-quality work.
– Develop design solutions that support exhibitions, programs, education, and other museum departments, ensuring brand consistency across all materials.
– Maintain strong vendor relationships by coordinating estimates, samples, and sourcing new partners when needed.
– Stay current with design trends and tools, expanding skills through ongoing professional growth and advanced use of Adobe Creative Suite (InDesign, Photoshop, Illustrator, Lightroom Classic).

Project Management — 30%
– Serve as a design resource to senior staff, ensuring concepts and presentations align with brand guidelines and core design principles.
– Oversee project production from start to finish, managing details, deadlines, and communication with the marketing team and vendors.
– Maintain continuity across all projects by collaborating with fellow designers and the Marketing Director, and by updating key brand resources such as the Brand Guide, Marketing Manual, and onboarding materials.
– Lead design team coordination through production meetings, project delegation, and workload management, ensuring quality execution and balanced responsibilities.
– Mentor junior designers by providing feedback, guidance, and support with cross-departmental communication, printer coordination, and creative problem-solving.

Specific Museum Initiatives — 20%
– Collaborate with internal teams and external vendors on large-scale design projects that enhance the visitor experience and institutional visibility.
– Contribute to the development and implementation of special campaigns, branding efforts, and visual identity projects related to key museum milestones and public-facing initiatives.
– Assist with the organization and maintenance of digital visual assets to support museum-wide marketing and communications efforts.

Ongoing Projects — 10%
– Organize, maintain, and update files for long-term ongoing projects for all museum departments.

This role is not responsible for:
– Day-to-day media buying, website, and app management
– Social media, or managing public/community relations

Top Job Skills (Role-Specific):
– 5+ years of professional graphic design experience, preferably in an in-house or agency setting.
– Advanced proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator, After Effects, Lightroom Classic) and Mac OS.
– Expertise in social, digital, and print design, with a strong grasp of brand consistency and visual storytelling.
– Ability to provide and receive constructive feedback, contributing to a collaborative and creative team environment.

Benefits:
The Heard Museum offers a competitive salary commensurate with experience, along with comprehensive benefits package that includes health, dental, vision, and life insurance, retirement plan options, as well as generous paid time off.

To apply, send resumé to [email protected] with the subject line: Senior Graphic Designer. You may also include a cover letter or paragraph explaining your interest in the position.