Career
Opportunities
Employment
Location: Heard Museum Phoenix
Full/Part Time: Full Time, Exempt
Job Description Summary:
The Heard Museum Institutional Giving Manager oversees fundraising efforts from local and national institutions. The Institutional Giving Manager leads the Heard Museum’s strategic efforts to identify, pursue, and steward in excess of $2M in annual support from private and corporate foundations and government and tribal funders. This position works collaboratively with colleagues throughout the museum as well as external partners to develop effective grant strategies and packages, and maintains a portfolio of grants.
Essential Duties and Responsibilities include, but are not limited to the following:
Grant Identification and Pursual:
- Serves as the primary point of contact for all supporting participants throughout each grant application and reporting process.
- Maintains comprehensive master list of current and prospective grants, including tracking of deadlines and deliverables.
- Maximizes the use of research tools such as the Foundation Search to ensure ongoing prospect identification. Conducts extensive research and participates in the museum’s strategic data collection efforts to support proposals, applications and reporting.
- Coordinates team effort to draft and submit grant applications with Heard Museum colleagues and external partners and experts.
- Organizes all grant writing materials and meetings for team review and strategy discussions.
- Drafts grant copy for exhibitions, programs, and other museum initiatives and operations; and reviews and edits copy submitted by others.
- Ensures that all grants identified for pursual are submitted on time and fully complete up to museum standards, and that narrative copy is engaging and concise.
Grant Stewardship:
- Disseminates grant information for awarded grants to all relevant internal and external partners which includes tracking deliverables, outcomes, and reporting deadlines.
- Oversees all grant reporting. Ensures timely and thoughtful delivery of funder reports, including supporting internal and external partners responsible for executing grant projects.
- Utilizes feedback and collected data to develop and improve internal procedures.
- Creates and supports strategic and collaborative relationships between the museum, funders, and community partners in support of grant-funded programs.
Internal Systems:
- Works closely with the Director of Development, the Chief Advancement & Engagement Officer, the Finance Department, and the museum’s executive leadership to set and track revenue and expense budgets.
- Ensures timely data entry for grant applications and awards in the museum’s database (Altru).
- Oversees the preparation of grant reports as needed for updates to museum leadership.
- Ensures confidentiality of all sensitive information included in grant applications and reports.
- Maintains and updates language library and standardized application submission documents.
- Provides training to new staff on grants management and reporting requirements.
- Participates as a leader on the museum’s Development team, and supports departmental fundraising efforts throughout the year by attending and supporting museum events, meetings, and programs as identified with supervisor.
Additional duties may be assigned as required.
Employment Requirements:
- Background Check Required.
Education:
- College degree or demonstrated equivalent experience is required. Bachelor’s degree in art administration, Non-profit Management, Business, Public Administration, or other related areas of study is preferred.
Prior Experience:
- Minimum of 3 years of prior experience seeking and managing government grants is required.
Position Requirements:
- Must be an excellent writer and able to build collegial relationships with a range of internal and external constituents.
- Must be a self-starter with strong organizational and project management capability or potential.
- Must be able to handle confidential information with tact and discretion.
- Knowledge of American Indian art, culture, and peoples preferred.
- Experience working within nonprofits or cultural communities a plus.
- Knowledge of nonprofit budget management, philanthropic trends, and best practices for fundraising are desired.
The Heard Museum offers a competitive benefits package including medical, dental and life insurance, 401k, paid leave program and more.
To apply, send resumé to hr@heard.org with the subject line: Institutional Giving Manager. You may also include a cover letter or paragraph explaining your interest in the position.
Location: Heard Museum Phoenix
Full/Part Time: Full Time, Non-exempt
Job Description Summary: The Heard Museum is looking for a facilities Technician who will be responsible for evaluating, repairing, and maintaining plumbing, carpentry, and general facility landscape in the Museum. This individual will also assist with event set-up and break-down when needed.
Job Duties:
- Repair or replace defective basic plumbing and electric.
- Operate a variety of hand and power tools, test equipment utilized in the trade and a motor vehicle
- Maintain equipment in effective and safe working condition
- Maintain parts and tool inventory.
- Assists with roof drain cleaning of the entire facility.
- Assist with basic trimming.
- Assist with installing, rebuilding, replace or repair fans, motors, thermostats, fuses, filters, bearings, valves, controls, gaskets and other equipment as necessary.
- Maintain related records concerning time, labor and materials; maintain log of tasks performed and write reports as required.
- Assist with event set-up and break-down
- Perform other duties as assigned.
- Maintain regular attendance.
Qualifications:
Knowledge of:
- Knowledge of general facility maintenance up-keep
- Knowledge in landscape and general facility mechanical systems
- Minimum one year of general facility maintenance experience required
- Minimum one year of event set up required
Other:
- Good listening skills and ability to follow direction
- Work independently
- Ability to complete tasks as directed
- Ability to lift up to 50 lbs.
Employment Requirements: Flexible schedule to include weekends, holidays, and for evening events.
Education: High School Education
Previous Experience: Minimum one year of general facility maintenance experience required, and one year of event set up required
Licenses required: Active Arizona driver’s license required.
Job Types: Full-time
To apply, send resumé to hr@heard.org with the subject line: Facilities Technician. You may also include a cover letter or paragraph explaining your interest in the position.
Location: Heard Museum Phoenix
Full/Part Time: Full Time, Non-exempt
Hourly Rate: $20
Job Description Summary:
The Sales Support Specialist is responsible for the Heard Museum Shop’s activities that support the sale of American Indian Art and its customer’s experience. This is a key position within the Heard Museum Shop as we strive to increase our growth as well as customer satisfaction. This position reports to the Director of Retail Operations.
Essential Duties and Responsibilities include, but are not limited to the following:
- Developing and maintaining a comprehensive artist’s biography database.
- Developing and implementing a Concierge Program.
- Developing and implementing an Interior Designer Program.
- Interfacing with the Heard’ marketing department on Shop matters.
- Staging Shop events including artists in Shop, and book signings.
- Serving as a back-up to the sales floor as needed.
- Providing the highest level of customer service while working with guests, members, volunteers, and the board of directors.
Previous Experience:
- Previous experience in sales required
- Prior Marketing experience strongly desired
- Experience with event management a plus.
Important Aspects:
- Computer experience with Microsoft Suite is a must.
- Experience in arts and culture desired.
- Knowledge of American Indian history and tradition preferred.
- Experience with non-profit organizations desired.
- Must be able to lift up to 20 pounds.
Employment Requirements:
- Background check
Education:
- High school diploma required
- College Degree preferred
To apply, send resumé to hr@heard.org with the subject line: Sales Support Specialist. You may also include a cover letter or paragraph explaining your interest in the position.
Location: Heard Museum Phoenix
Full/Part Time: Full Time, Exempt
This role reports to: Director of Marketing
Corresponding team members: Sr. Graphic Designer, PT Graphic Design, Design & Content Manager
What success looks like in Year 1:
Within the first six months, the new Digital & Social Media Manager will be able to plan and execute the museum’s digital presence, including managing the website, social media platforms, and digital signage across the museum campus. The ideal candidate will enhance the museum’s online presence and connect visitors with Indigenous creativity through engaging content that fosters a sense of community and inclusivity.
Within the first twelve months, the Digital & Social Media Manager will bring positive energy, a growth mindset, a willingness to be a day-to-day contributor, and should have significant and measurable contributions to the Heard marketing team:
- Strategize with Marketing Director to develop & execute all organic Social Media posts & stories, Museum app, website CMS management, and take lead on new digital initiatives and projects.
- Collaborate with all departments to plan social posts in support of museum annual initiatives.
- Manage and maintain calendar and coordination for all campus digital assets, including Welcome Wall, Marketing Monitor, digital sign on Central, etc.
- Monitor user behaviors, engagement, and followers for marketing reports.
- Create and manage online reputation and engagement strategy through Google Business Profile, TripAdvisor, Yelp, and Museum’s social media channels.
- Develop new social media management skills, i.e., engagement opportunities, creative writing, trends, etc.
- Attendance and participation in Heard Museum events is required for select night and weekend events.
Responsibilities:
Website & App – 30%
- Maintain, update, and optimize the museum’s website & app for functionality, experience, and accessibility making necessary adjustments to improve user experience and achieve our goals.
- Collaborate with internal teams to ensure timely and accurate content related to exhibitions, events, programs, and other museum initiatives.
- Identify, troubleshoot and resolve any technical issues.
- Align the website with the museum’s, brand, strategy and standards.
Social Media Management – 30%
- Develop, curate, and manage daily content (images, video, text) across all museum’s social media platforms (Instagram, Facebook, X (Twitter), etc.).
- Drive engagement and grow followers through strategic content that highlights exhibitions, events, programs, and the museum’s mission.
- Plan and execute social media campaigns to promote key initiatives like membership drives, shop promotions, and special events.
- Track performance metrics and adjust strategies based on analytics and insights.
Campus Digital Signage – 20%
- Oversee content creation and management of digital signage throughout the museum, ensuring consistent branding and timely updates.
- Work with exhibitions, events, and programming teams to develop creative and informative content for internal displays.
- Monitor and troubleshoot technical issues with digital displays, coordinating with IT when necessary.
Collaboration & Strategy – 10%
- Work closely with the Marketing Director to create cohesive, cross-platform digital strategies.
- Collaborate with the design and editorial teams to ensure that all digital and social media content aligns with brand guidelines and the museum’s voice.
- Support department-wide goals, including visitor engagement, membership growth, and ticket sales.
- Stay up to date with digital trends, platforms, and best practices, particularly those relevant to Indigenous culture, museums and the arts sector.
This role is not responsible for:
- Day-to-day media buys, or public and community relations
- Managing vendor relationships, or creating collateral & materials
Employment Requirements:
- Background Check Required
Education:
- Bachelor’s degree in Marketing, Communications, Digital Media or related field
Previous Experience:
- 3-5 years of experience managing websites, social media, and digital marketing, ideally in a museum, non-profit, or arts organization.
- Experience with social media scheduling and analytics tools (e.g., Hootsuite, Later, Sprout Social) a must.
Top Job Skills (job specific):
- Highly detailed, organized, with excellent writing and storytelling skills and an understanding of AP principals.
- Proficiency with website management tools (e.g., WordPress, or other CMS), Google Analytics, and SEO best practices.
- Strong image and photo editing skills (e.g., Adobe Creative Suite, Canva) are a plus.
- Passion for Indigenous culture and creativity, with a commitment to furthering the museum’s mission.
Benefits:
The Heard Museum offers a competitive benefits package including medical, dental and life insurance, paid leave program and more. Relocation reimbursement may be considered for the successful candidate. Salary based on qualifications and experience.
To apply, send resumé to hr@heard.org with the subject line: Digital and Social Media Manager. You may also include a cover letter or paragraph explaining your interest in the position.
Location: Heard Museum, Phoenix
Full/Part Time: Full Time
About the Heard Museum:
The Heard Museum is the largest private museum in the world dedicated to American Indian art. Our mission is to connect Indigenous creativity to the world by presenting the voice and vision of American Indian artists. Founded in 1929, the Heard – one of the largest and oldest cultural organizations in Arizona – sits on an 8-acre downtown Phoenix campus, houses a permanent collection of more than 45,000 works of Indigenous creation, and is a member of the American Alliance of Museums and the Association of Art Museum Directors. The New York Times, Condé Nast Traveler, and USA Today have all ranked the Heard among the best museums in the United States.
Opportunity Summary:
The Director of Development is responsible for managing the Heard Museum’s annual fundraising efforts. Reporting to the Chief Advancement & Engagement Officer (CAEO), the Director of Development will oversee day-to-day management and implementation of a multifaceted annual advancement effort, comprised of ongoing campaigns that seek to secure more than $6M annually from individuals, foundations, corporations, government, and other sources. This individual will, in collaboration with the CAEO, executive staff and board leadership, devise and implement strategies and initiatives to reach the museum’s annual fundraising goals while ensuring an excellent donor and member experience. The Director of Development supervises three direct reports and a department total of five-full time employees. This individual directly cultivates and solicits gifts and takes a leading role in supporting and prompting efforts by colleagues and volunteers to do the same.
Essential Duties and Areas of Responsibilities include, but are not limited to the following:
Individual Giving
Major Gifts & Trustees: Manage engagement and strategic development efforts for the museum’s Board of Trustees and individual donors giving $10,000 and above. Responsibilities include ongoing prospecting for and stewardship of the museum’s Board of Trustees and Major Donors, including developing giving strategies and plans for each as well as managing targeted annual campaigns such as the Grand Gallery Exhibition Fund and the Heard Museum Artist Fund.
Membership and Circles of Giving: Collaborating with the Associate Director of Membership and Circles of Giving, develop and implement a comprehensive and creative annual membership program serving over 6,000 households, comprised of ongoing acquisition campaigns, stewardship, and monthly renewal efforts, delivery of member benefits and events, prospect development, and data management.
Institutional Giving
With support from a full time Institutional Giving Manager, the Director of Development develops strategies and implements plans to seek support from institutional donors (foundations, corporations, governments). Responsibilities include management overseeing ongoing grant calendars, ensuring the on-time submission of high-quality grant packages and reports, prospect identification, data entry, benefits and recognition, correspondence, tracking of deliverables, and ongoing stewardship.
Fundraising and Cultivation Events
With support from a full time Development Communications and Engagement Manager, the Director of Development oversees the planning and implementation of the museum’s annual fundraising gala, Moondance, as well as ongoing donor and member cultivation and benefit events. Responsibilities include event planning and logistics, donor/leadership engagement and stewardship, development of event collateral, internal coordination with other departments, data entry and external communications. The Director of Development also ensures the ongoing maintenance of and communication about the museum’s annual calendar of donor and member events.
Planned Giving
Key staff administrator for the Heard’s planned giving program. This includes managing a communication calendar for planned giving prospects, stewarding existing planned giving donors, and overseeing plans for an annual planned giving event.
Administrative and Managerial Duties
With the Chief Advancement and Engagement Officer, develops and tracks goals for annual fundraising strategies, revenues and expenses, and supports communications of results to various constituencies. Supervises three direct reports and a full department of five+ full time employees, plus interns and others on occasional basis. Reviews and updates development-related content on the museum’s website and digital channels as needed on an ongoing basis. Oversees the annual updates to the museum’s major donor recognition vehicles, including the Cumulative Giving Donor Board and other published donor lists. Collaborates with colleagues across the museum to ensure quality data management.
Other duties may be assigned.
Employment Requirements:
Background Check Required
Education:
Bachelor’s Degree in Art Administration/Non Profit Management, Business, Public Administration, or other related areas of study.
Previous Experience:
Proven, quantifiable experience in fundraising, event coordination, and management for a non-profit organization, or similar experience in a for-profit environment. Five+ years of management as a Director of Development and/or related experience.
Math:
This position requires some statistical analysis in order to identify trends in data, as well as intermediate level math skills for revenue reporting.
Desired Skills:
The successful candidate must be able to contribute to an energetic, smart and fun atmosphere among colleagues and constituents. Knowledge of and interest in American Indian communities, culture and history preferred. Knowledge of the local funding community preferred. Knowledge of and interest in cultural and artistic communities preferred. Excellent communication and writing skills are a must. Must be able to juggle multiple priorities in a fast-paced environment. Ability to work nights and weekends as required.
Benefits:
The Heard Museum offers a competitive benefits package including medical, dental and life insurance, paid leave program and more. Relocation reimbursement may be considered for the successful candidate. Salary based on qualifications and experience.
To apply, send resumé to hr@heard.org with the subject line: Director of Development. You may also include a cover letter or paragraph explaining your interest in the position.