Location: Heard Museum, Phoenix, AZ
Full-time: Non-Exempt

Job Description Summary: As a member of the Engagement & Learning Programs team at the Heard Museum, the Engagement & Learning Programs Coordinator supports the team’s efforts to organize innovative mission-based initiatives and family-focused materials for the Heard Museum. These initiatives include both family-specific programs such as Summer Saturdays, Family Days, and Holidays at the Heard and programs geared toward the general public, including First Fridays, the annual World Championship Hoop Dance Contest, and more. This position also plays an integral role in booking and welcoming school groups to the Heard as the main point of contact for School Group Tours. The Engagement & Learning Programs Coordinator reports to the Director of Engagement & Learning Programs and supports the work of the Public Engagement Manager and the Manager of Family Engagement & Learning Programs.

Essential Duties and Responsibilities include, but are not limited to the following:

Program Support

• Support the Engagement & Learning Programs team members and other museum staff in the execution of mission-driven programs both during and after museum hours to engage existing audiences and build new ones.
• Coordinate the museum’s school tour bookings and logistics.  This includes serving as the point of contact for educators and community partners booking museum field trips and on-site activities and coordinating internal resources for tours including scheduling docents, reserving classroom space, tracking data, supporting departmental efforts to develop learning activities offered to school groups, facilitating guided activities as needed.
• Assist with gallery upkeep and activity coordination in the museum’s Heardlings Family Activity Room and the Heardlings Art Cart.
• Prepare and gather supplies, print materials and coordinate other necessary logistical items for program setup and activities.
• Coordinate logistics of programs. Collaborate with the Private Events team and outside vendors to ensure a professional experience for artists and visitors.
• Coordinate check out and distribution of the Heard on the Go mobile classroom resource, Teacher Art Resource Posters, and other educator resources.
• Provide technical support for in-person and virtual programs which may include coordinating audio/visual needs and setup.
• Produce wayfinding, presentation, and collateral materials to promote and inform participants on programs, including materials that will be used on-site during programs.

Departmental Administrative Support

• Draft service agreements and contracts for visiting artists and vendors and ensure they are returned on time. Process payments in a timely manner to compensate artists and vendors.
• Coordinate space needs and set up requirements to ensure effective coordination of space and logistical requirements.
• Maintain timely and accurate program statistics. Update program data dashboards and complete program reports to provide comprehensive recaps and information.
• Complete data entry for information gathered at programs to ensure ongoing communication with attendees.
• Maintain up-to-date calendars of departmental programs.
• Maintain contact files and databases for artists, educators, and programming partners.
• Other duties as assigned.

Employment Requirements:

• Background check required.
• Ability to work programs on weekends and evenings.
• The Heard Museum is an in-person employer.
• Ability to lift and carry or otherwise move 25 pounds.

Compensation: $18-24/hour
The Heard Museum offers a comprehensive benefits package.

Preferred Qualifications:

• Bachelor’s degree and prior experience in a museum or non-profit arts education environment, or equivalent combination of education and experience preferred.
• Demonstrated ability to work on multiple programs simultaneously; detail-oriented and highly organized.
• Experience with American Indian subject matter and knowledge of informal learning techniques of museums.
• Excellent written and verbal communication skills.
• Previous experience working with teens and school-aged youth; classroom or educational facilitation experience, including creating standards-aligned materials preferred.
• Experience with Customer Relationship Management software, such as Blackbaud’s Altru.

To apply, send resumé to hr@heard.org with the subject line: Engagement & Learning Programs Coordinator

Location: Heard Museum Phoenix, In-Person
Position Information: Full Time, Exempt 

Job Description Summary: The Manager of Individual Giving plays a critical role in raising $1-2M annually from individual donors to the Heard Museum. Reporting to the Director of Development, this position manages the museum’s ongoing efforts to identify, recruit, engage, and steward mid- and high-level gifts from individual donors, including the Board of Trustees. This includes conducting research, crafting and implementing giving plans, and supporting the development of resources and events that enable museum Board and staff leadership to do the same. To succeed in the position, the Manager of Individual Giving will work with colleagues across the Development and Membership department, as well as individuals across the entire institution. This position will maintain and steward a distinct portfolio of donors and prospects. Leading up to the Heard’s centennial anniversary in 2029, the Manager of Individual Giving will strongly support the museum’s efforts through a capital and endowment campaign. 

Essential Duties and Responsibilities include, but are not limited to the following:

Donor Identification & Stewardship 

• Maintains a managed list of donors and prospects to support operations, programs and capital campaign, and tracks managed prospect lists for colleagues, Trustees, and others.
• Supports an ongoing, data-driven prospecting process that informs own and colleagues’ work, including Trustees 
• Analyzes donor data to inform prospect/donor strategies 
• Assists with developing goals, plans, and metrics for prospect / donor development 
• Supports research and the development of reports to inform fundraising strategies 
• Supports the development of ongoing tracking system/metrics for prospect advancement
• Facilitates regular check-ins with prospect managers to assess progress towards goals and to identify needs for support.

Board of Trustees & Major Donors 

• Ideates and implements strategies to sustain Trustee and major donor engagement with the museum’s mission and activities 
• Provides support and assists with strategy and resource development for Trustees and major donors engaged in the museum’s fundraising efforts 
• Monitors Trustee annual giving to ensure minimum commitments are met 
• Documents and seeks to leverage Trustee and major donor relationships with individuals, corporations and foundations 
• Supports the timely and thoughtful delivery of gift acknowledgements and other critical stewardship needs 

Capital Campaign 

• Plans and implements capital campaign meetings, campaign resources, campaign materials, and other efforts to support campaign leadership, Trustees, and other stakeholders 
• Organizes and oversees ongoing communications with campaign council, leadership and others. This will involve coordination with colleagues 
• Coordinates wealth screenings, other third-party plug-ins and data integration with external vendors in collaboration with internal stakeholders 
• Additional roles may be identified as the capital campaign continues to develop. 

Events & Special Funding Initiatives 

• Serves as a primary fundraising contact for: the museum’s fundraising gala (Moondance); the annual Best of Show campaign; and, for ongoing special/targeted fundraising appeals. 
• For each event/initiative, this includes assisting with prospecting efforts, committee & chair management, developing and implementing funding packages, collateral and event communications/mailings with leadership and internal stakeholders, and ensuring benefit fulfillment. 
• Supports event logistical needs & donor engagement by attending and staffing events. 
• Helps to plan, organize and implement the Membership Admission Tent(s) for annual weekend events such as Hoop Dance Contest and Guild Indian Fair & Market. Supports Advancement Development with VIP/Members Tent for these events. Additional roles may be identified as new funding initiatives are developed. 

Salary Range:  Starting range, $60K; Salary commensurate with experience. 

Experience Requirements: 

• Three years of direct experience in development / fundraising. 
• Must be a self-starter and able to build collegial, friendly relationships with internal and external constituents. 
• Must be able to handle confidential information with tact and discretion. 
• Experience working with databases is a plus. 
• Knowledge of American Indian art, culture, and peoples is a plus. 

Education: College degree from a four-year institution required. 

Employment Requirements: Background Check required. 

Math: This position requires some statistical analysis to identify trends in data, as well as intermediate level math skills for revenue reporting. 

Benefits: The Heard Museum offers a competitive benefits package including medical, dental and life insurance, 401k, paid leave program and more. Relocation reimbursement may be considered for the successful candidate. 

To apply, send resumé to hr@heard.org with the subject line: Individual Giving Manager. You may also include a cover letter or paragraph explaining your interest in the position.