Employment

Location: Heard Museum Phoenix
Full/Part Time: Full Time, Exempt

Job Description Summary:  

The Heard Museum Institutional Giving Manager oversees fundraising efforts from local and national institutions. The Institutional Giving Manager leads the Heard Museum’s strategic efforts to identify, pursue, and steward in excess of $2M in annual support from private and corporate foundations and government and tribal funders. This position works collaboratively with colleagues throughout the museum as well as external partners to develop effective grant strategies and packages, and maintains a portfolio of grants.  

Essential Duties and Responsibilities include, but are not limited to the following: 

Grant Identification and Pursual: 

• Serves as the primary point of contact for all supporting participants throughout each grant application and reporting process. 

• Maintains comprehensive master list of current and prospective grants, including tracking of deadlines and deliverables. 

• Maximizes the use of research tools such as the Foundation Search to ensure ongoing prospect identification. Conducts extensive research and participates in the museum’s strategic data collection efforts to support proposals, applications and reporting.  

• Coordinates team effort to draft and submit grant applications with Heard Museum colleagues and external partners and experts.  

• Organizes all grant writing materials and meetings for team review and strategy discussions.  

• Drafts grant copy for exhibitions, programs, and other museum initiatives and operations; and reviews and edits copy submitted by others. 

• Ensures that all grants identified for pursual are submitted on time and fully complete up to museum standards, and that narrative copy is engaging and concise. 

Grant Stewardship: 

• Disseminates grant information for awarded grants to all relevant internal and external partners which includes tracking deliverables, outcomes, and reporting deadlines. 

• Oversees all grant reporting. Ensures timely and thoughtful delivery of funder reports, including supporting internal and external partners responsible for executing grant projects. 

• Utilizes feedback and collected data to develop and improve internal procedures.  

• Creates and supports strategic and collaborative relationships between the museum, funders, and community partners in support of grant-funded programs.  

Internal Systems: 

• Works closely with the Director of Development, the Chief Advancement & Engagement Officer, the Finance Department, and the museum’s executive leadership to set and track revenue and expense budgets. 

• Ensures timely data entry for grant applications and awards in the museum’s database (Altru). 

• Oversees the preparation of grant reports as needed for updates to museum leadership. 

• Ensures confidentiality of all sensitive information included in grant applications and reports. 

• Maintains and updates language library and standardized application submission documents. 

• Provides training to new staff on grants management and reporting requirements. 

• Participates as a leader on the museum’s Development team, and supports departmental fundraising efforts throughout the year by attending and supporting museum events, meetings, and programs as identified with supervisor. 

Additional duties may be assigned as required. 

Employment Requirements:  

• Background Check Required.  

Education: 

• College degree or demonstrated equivalent experience is required. Bachelor’s degree in art administration, Non-profit Management, Business, Public Administration, or other related areas of study is preferred. 

Prior Experience: 

• Minimum of 3 years of prior experience seeking and managing government grants is required. 

Position Requirements: 

• Must be an excellent writer and able to build collegial relationships with a range of internal and external constituents.  

• Must be a self-starter with strong organizational and project management capability or potential.  

• Must be able to handle confidential information with tact and discretion.  

• Knowledge of American Indian art, culture, and peoples preferred.  

• Experience working within nonprofits or cultural communities a plus.  

• Knowledge of nonprofit budget management, philanthropic trends, and best practices for fundraising are desired. 

The Heard Museum offers a competitive benefits package including medical, dental and life insurance, 401k, paid leave program and more.  

To apply, send resumé to hr@heard.org with the subject line: Institutional Giving Manager. You may also include a cover letter or paragraph explaining your interest in the position. 

Location: Heard Museum Phoenix
Full/Part Time: Full Time, Non-exempt
Hourly Rate: $20

Job Description Summary:

The Sales Support Specialist is responsible for the Heard Museum Shop’s activities that support the sale of American Indian Art and its customer’s experience.  This is a key position within the Heard Museum Shop as we strive to increase our growth as well as customer satisfaction.  This position reports to the Director of Retail Operations.

Essential Duties and Responsibilities include, but are not limited to the following:

• Developing and maintaining a comprehensive artist’s biography database.
• Developing and implementing a Concierge Program.
• Developing and implementing an Interior Designer Program.
• Interfacing with the Heard’ marketing department on Shop matters.
• Staging Shop events including artists in Shop, and book signings.
• Serving as a back-up to the sales floor as needed.
• Providing the highest level of customer service while working with guests, members, volunteers, and the board of directors.

Previous Experience:

• Previous experience in sales required
• Prior Marketing experience strongly desired
• Experience with event management a plus.

Important Aspects:

• Computer experience with Microsoft Suite is a must.
• Experience in arts and culture desired.
• Knowledge of American Indian history and tradition preferred.
• Experience with non-profit organizations desired.
• Must be able to lift up to 20 pounds.

Employment Requirements:

• Background check

Education:

• High school diploma required
• College Degree preferred

To apply, send resumé to hr@heard.org with the subject line: Sales Support Specialist. You may also include a cover letter or paragraph explaining your interest in the position.

Location: Heard Museum Phoenix

Full/Part Time: Full Time

Job Description Summary: The Heard Museum is looking for a Custodian to perform custodial duties to maintain a clean, safe, and visually appealing Museum to the visiting public and Museum staff. Assist with set up before and clean up after Museum special events. This includes moving furniture and other fixtures, maintain custodial equipment and supplies, be a good teammate, work well with others, and be a front-line ambassador for visitor and staff’s environmental enjoyment and safety.

Job Duties:

• Sweep, wash, buff floors, and spot clean walls and doors.
• Wash windows and maintain smudge-free glass doors and mirrors.
• Wash and polish air grills and registers. Clear and clean elevator tracks and door thresholds.
• Clean, polish, disinfect restroom and event kitchen fixtures and equipment, fill tissue, towel dispensers, and feminine product machines.
• Maintain correct operating procedures for all powered cleaning equipment. Responsible for daily maintenance of machines and hand equipment.
• Empty wastebaskets, clean ashtrays, dust and wax furniture, and include high dusting.

• Sweep and clean storage, machine areas and equipment rooms.
• Assist with set up before and clean up after Museum special events. This includes moving furniture and other fixtures.
• Keep visitor touchpoints and eye view areas in showcase condition at all times: no smeared glass or fingerprints, clean restrooms, clear and clean walkways, ashtrays, trash bins, etc.
• Other duties as assigned.

 

Qualifications:

• Good listening skills and ability to follow direction
• Work independently
• Ability to complete tasks as directed
• Ability to lift 40 lbs.

 

Employment Requirements: Available 7 days a week, to include weekends, holidays, and some evening events. (average 40 hours per week).

Education: High School Education

Previous Experience: Minimum of 1 year prior experience in custodian or similar duties

Job Types: Full-time

Salary: $16.00 per hour

 

To apply, send resumé to hr@heard.org with the subject line: Custodian Position. You may also include a cover letter or paragraph explaining your interest in the position.

Location: Heard Museum Phoenix

Full/Part Time: Part Time

Job Description Summary: The Heard Museum Cantina Courtyard Café is looking for an enthusiastic, energetic barista/hostess to join our team. Customer service oriented people with barista experience preferred but we are happy to train the right person. This part time position is days only, with a flexible schedule. This job requires long periods of standing, bending, lifting, handling money and food and beverage preparation. Shifts as the host/hostess at the café, as well as some catering shifts are also available.

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Essential Duties and Responsibilities include, but are not limited to the following:

• Turning on equipment and warming up your coffee machine
• Brewing coffee/tea
• Preparing food such as making sandwiches or baking pastries
• Arranging tables and chairs
• Checking the dates on any food and syrup have not expired
• Disassembling and washing the coffee machine and other equipment
• Wiping counters and cabinets
• Ensuring any food/drink is refrigerated
• Cleaning sinks
• Cleaning cutlery and dishes
• Emptying the cash drawer and cashing up
• Turn off any equipment and lights

 

Employment Requirements: Work authorization (Required)

Previous Experience:

• Previous barista experience preferred.
• Day Shift availability required.
• Weekends availability required.
• Able to work at some evening events required.

Employment Requirements: Background Check

Education: High school degree.

Previous Experience:

• At least 1 year of costumer services experience required.
• 1 year of previous barista experience preferred.

 Important Aspects:

• Ability to work cooperatively and independently to provide great service experience.
• Prior POS experience preferred.
• Must be able to lift 20 pounds.

 

To apply, send resumé to hr@heard.org with the subject line: Cantina Barista – PT. You may also include a cover letter or paragraph explaining your interest in the position.

Location: Heard Museum Phoenix

Full/Part Time: Part Time

Job Description Summary: The Retail Sales Associate is responsible for working with customers to educate, develop relationships and ultimately sell art and other merchandise at the Heard Museum Shops.  The position includes supporting the museum’s mission, vision and providing financial support through shop sales.  This position reports to the museum’s Director of Retail Operations.

 

Essential Duties and Responsibilities include, but are not limited to the following:

• Facilitation of the sales process including education, relationship development, and closing the sale.  The associate is responsible for seeking out new clients and building long term relationships.
• Building client relationships and system whereby they track and contact customers as art is received that may appeal to them.
• Is responsible for providing the highest level of customer service while working with guests, members, volunteers, and the board of directors.
• For being present and available on the sales floor throughout the day to assist customers and shop volunteers as needed.
• For visual merchandising of the store to ensure new and innovative design and cleanliness.
• For preparing the store for opening and closing which includes counting of the drawers, locking of cases and turning off of lights.
• Assist buyers as needed to tag and stock merchandise sections.
• Becoming proficient using Counterpoint point of sale and reporting functions.
• Assist with festivals and special events as needed.

 

Employment Requirements: Background Check

Education: High school degree.

Previous Experience: The successful candidate will have at least 3 years’ experience selling in a retail environment. Native American Art knowledge a plus.

Important Aspects:

• Ability to work cooperatively and independently to solve problems and deliver solutions.
• Must be able to work well with retail staff, volunteers, management and board of trustees.
• Computer experience with Microsoft Word and Excel a plus.
• Must be able to lift 20 pounds.

 

To apply, send resumé to hr@heard.org with the subject line: Retail Sales Associate-PT. You may also include a cover letter or paragraph explaining your interest in the position.