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Director of Education and Public Programs

Job Brief:
The Director of Education and Public Programs is responsible for the development, planning and implementation of creative and innovative education-based initiatives and materials, festivals and community events, and public dialogues. This includes overseeing the development of standards-based resources for students and educators (including digital resources), teaching and training the museum’s volunteer docents and planning and executing a wide variety of public events, performances and conversations. Significant experience with American Indian subject matter is required as is knowledge of museum-based learning methodologies, practices and resources. Familiarity with arts integration in schools and relevant state standards is a plus. The Director of Education and Public Programs is a member of the museum’s senior management team and reports to the Director of Strategic Development and Programming.

Job Duties:

  • Develops standards-based educational resources for teachers and students based on museum exhibits, including both print and digital resources. This will involve personally creating educational materials as well as supervising volunteer committees and/or consultants engaged in exhibition curriculum / educational content development.
  • Plans and implements professional development opportunities for educators, to include quarterly networking opportunities for teachers and school administrators and re-establishing the Heard’s annual Teacher’s Institute. Ensures that the museum establishes and maintains collaborative working relationships with area educators.
  • Serves as the staff liaison and teacher for the museum’s docent training program (Las Guias). This includes collaboratively planning the training program with the volunteer Guild, teaching American Indian content, coordinating guest speakers, and addressing docent personnel needs as necessary.
  • Manages, plans and supervises the implementation of museum festivals with support from the education department and other museum staff. Festival programming supervised by the Director of Education and Public Programs include: El Mercado de las Artes, Holidays at the Heard, the Annual World Championship Hoop Dance Contest, First Fridays, and Summer Sundays.
  • Plans and implements the museum’s series of exhibition-related dialogues and other special speaker series programs. This includes close coordination with the Department of Curation, as well as logistical planning with internal and external partners.
  • Supports efforts by the Director of Strategic Development and Programming to secure funding for education programming and to develop and maintain effective program evaluation methodologies.
  • Participates as needed by the Department of Curation in the conceptualizing, development, and implementation of original exhibits. Coordinates with curatorial colleagues to ensure that all museum exhibits include educational outputs and public programs.
  • Supervises the Education & Outreach Program Manager.

Bachelor’s in history, art history, anthropology or American Indian Studies or education. Master’s degree a plus.

A minimum of five years’ experience in cultural education resource development and/or community-based programming is required. Familiarity with Arizona state academic standards and/or experience in event planning and implementation are a plus.

Other Requirements:
The ability to work collaboratively, effectively, and with a positive spirit across museum departments and with members of the Native community, educators and museum volunteers is a must. Must be highly organized and comfortable working in a fast-paced environment. Interpersonal skills and diplomacy are critical to the success of this position. Strong writing skills are preferred. Familiarity with social media outlets and marketing strategies is a plus. Relationships with regional educators and administrators is highly desirable.

This position is full-time, exempt. Application deadline, Feb. 28, 2017.
Candidate must pass a background check.
Please send a resumé and cover letter to hr@heard.org.

Payroll and Accounting Administrator

Job Brief:

The Payroll and Accounting Administrator position is accountable for the payroll processing and related human resources administrative functions, as well as general accounting functions of the Museum.

The position is responsible for collecting timekeeping information, incorporating a variety of deductions into a periodic payroll, issuing pay and pay-related information to employees and providing administrative support for human resources matters. The position is responsible for creating journal entries, posting sales to the general ledger, and assembling supporting documentation, creating and reconciling portions of the month-end close, and assisting with year-end and audit. The position supports the Museum’s mission and vision and provides financial support. This position reports to the Museum’s Controller.

Payroll Accountabilities:

  • Collect and summarize timekeeping information
  • Obtains supervisory approval of time cards and resolve discrepancies
  • Processes garnishment requests
  • Processes and close periodic payrolls
  • Prints and issues paychecks
  • Processes direct deposit payments
  • Calculates and deposit payroll taxes
  • Processes employment verifications
  • Performs payroll and benefit reconciliations to general ledger and other accounts
  • Processes and issue annual W-2 forms to employees

Human Resources Accountabilities:

  • Performs customer service function by answering employee requests and questions
  • Ensures all payroll and employee record changes are properly documented on appropriate forms
  • Assists with certain benefits enrollment for new employees and assists with open enrollment
  • Prepares new employee welcome packets
  • Verifies I-9 and maintains current records
  • Assists with reconciliation of benefits statements
  • Assists with audits of various payroll, benefits, or other HR programs
  • Processes final payrolls for all terminations
  • Assists with benefit processing, including COBRA administration, for all terminations
  • Assists with timely filing of all required reporting of an HR nature, including but not limited to, COBRA, ACA, EEOC, workers compensation, benefit renewal census, etc.
  • Assist with various research/special projects as assigned

General Accounting Accountabilities:

  • Records and reconciles all daily transactions from various Museum systems
  • Records supporting information for all assigned journal entries
  • Enters all journal entries into the accounting software
  • Ensures that reversing entries occur when applicable
  • Assists with bank reconciliations as assigned
  • Maintains detailed schedules of all balance sheet accounts assigned
  • Assists in the production of financial statements and analytical reports
  • Assists auditors with journal entry examinations
  • Issues invoices to customers (reproduction requests, inter-library loans, etc.)
  • Collects and processes funds for invoices issued
  • Maintains accurate records about the customer payment status and recommends bad debt write-offs
  • Other duties as assigned

Associate’s degree in related fields required.

The successful candidate will have at least 3 years of related experience, preferably within a multi-faceted non-profit organization.

Span of Control:
Number of authorized direct reports to this position: 0

Number of authorized direct reports to the immediate supervisor of this position: 3

Important Aspects:

  • Candidate must be able to use Microsoft office with an emphasis in Excel to prepare analysis and reports for senior management and board of trustees.
  • Demonstrate ability to communicate clearly, both verbally and in writing, in an informed and persuasive manner, to multiple constituencies.
  • Ability to successfully manage and implement projects within deadlines and budgetary constraints.
  • Ability to work cooperatively and independently to solve problems and deliver solutions.
  • Must be able to work well with all levels of internal and external customers.
  • A strong focus on internal and external customer service.
  • Experience with museum and non‐profit business systems: CYMA NFP, Paycom, Altru and CounterPoint SQL a plus.

This position is full-time, non-exempt.
Candidate must pass a background check.
Please send a resumé and cover letter to hr@heard.org.

Graphic Designer

Job Brief:
The Graphic Designer position requires junior to mid-level design experience and will be responsible for the design for print collateral, publications, online graphics and exhibit graphics with a concentration on the Heard Museum’s world-class exhibits.

The Heard Museum seeks a team oriented Graphic Designer to join a talented and creative in-house Design department. This position is full-time/hourly and is responsible for the design development of all graphic projects assigned by the Creative Director. The museum board of trustees and staff take great pride in what we present in our exhibits, on our website and in print collateral. The Design department plays a critical role by ensuring that our graphics meet the highest museum quality standards while adhering to strict budgets.

Job Duties:

  • Design and production of exhibit graphics including large format wall murals and signage.
  • Concept and design of logos for exhibits and programs.
  • Maintaining an inventory of graphic assets for exhibits and online platforms.
  • Working with the Curators, the Creative Director and Exhibit Designer to coordinate interpretive graphics for exhibits.
  • Producing graphics for online platforms such as Facebook, and our website heard.org.
  • Preparation of specifications, soliciting bids and assuring high-quality printing products.
  • Track projects, keep running task lists and adhere to strict deadlines.
  • Competent knowledge of the current versions of Adobe InDesign, Photoshop and Illustrator.
  • Awareness of the arts and culture industry and keeping up to date on exhibits, exhibit technology with a concentration on family friendly environments.

A Bachelor’s degree in Graphic Design (or related) from an accredited school is desired.

The ideal candidate should have 2-4 years experience creating layouts for design using Adobe Creative Suite’s InDesign, Photoshop and Illustrator, and be proficient on an Apple/Macintosh environment. Museum or equivalent experience preferred.

Other Requirements:
Candidates should promote a collaborative approach, possess organizational skills and have a passion for the arts.

This position is full-time, non-exempt.
Candidate must pass a background check.
Please send a resumé and cover letter to hr@heard.org.

Mission Statement

The mission of the Heard Museum is to be the world’s preeminent museum for the presentation, interpretation and advancement of American Indian art, emphasizing its intersection with broader artistic and cultural themes.

Visitor Guide

Heard Museum Visitors Guide for Sept. - Dec., 2016

View the Sept.- Dec. 2016 Visitor Guide

Browse the rest of our downloadable materials on the Brochures & Guides page →


The Heard Museum does not perform appraisals; however, the Heard Museum Council, one of our volunteer organizations, holds a semi-annual Appraisal Day event where people can bring their items to be appraised for a fee. Appraisal days occur in the spring and fall. Please check our calendar of events page for upcoming dates.

Photograph Credits

Unless otherwise noted, all photos are courtesy of either the Heard Museum Billie Jane Baguley Library and Archives or the following museum staff and supporters: Caesar Chaves, Debra Krol, Taylor Peterson, Mark Scarp, Apphia Shirley, Craig Smith, Megan Richmond, Jewel Clark and Lizard Light Productions.