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The Heard Museum is pleased to announce the launch of Opening a Window: The Andrew W. Mellon Fellowship Program. Three Fellows will be selected each year for three years. Fellows will receive in-depth, paid training over the course of nine months, and will have the opportunity to work with Navajo weavers, museum curatorial staff, conservators, and textile specialists in assessing and conserving the museum’s world-class collection of Navajo textiles.

Click here to apply.

Manager, Retail Operations

Job Description:
The Retail Operations Manager is responsible for the managing the back office and floor operations for Heard Museum Shops and E-Commerce. This position reports to the museum’s Director of Retail Sales.

The Manager, Retail Operations is responsible for the following:

    • Directly supervise a retail staff of up to 15 people. Assists the Director of Retail on the retail staff’s job descriptions, annual performance appraisals, payroll, hiring and separations.
    • Manages and refines all aspects of inventory procedure and control. Conducts scanned physical cycle counts once a year per art type and one annual physical count by location. Work with retail staff to ensure all paperwork is accurate. Manage the markdown process as needed to ensure proper inventory turns.
    • Manage the E-Commerce business working in consort with the ecommerce administration staff.
    • Co-develops, manages and monitors 4 budgets; one for each shop.
    • Manages financial analysis tools used to monitor and reporting sales, expenses and trends for each shop individually as well as collectively on a daily, weekly and monthly basis.
    • Responsible for scheduling of staff for all retail locations and special events.
    • In conjunction with IT, responsible for managing phone system, computer needs and Counterpoint functionality of all companies and users. Work to ensure that updates are completed and that new functionality is utilized.
    • Responsible for tracking and processing of all transactions related to shop festival income and artist payments to ensure balance with Counterpoint.
    • Responsible for daily deposit of cash for the main location shops.
    • Serve as sales person by working with clients to select, educate and purchase art while assisting staff and volunteers as needed.


      • The successful candidate will have at least 5 years of related and progressively responsible retail management experience preferably within a multi-faceted retail organization.
      • Candidate must be able to use Microsoft office to prepare analysis and reports for senior management.
      • Demonstrate ability to communicate clearly, both verbally and in writing, in an informed and persuasive manner, to multiple constituencies, including curators, artists, administrators, staff and external parties.
      • Ability to successfully manage and implement projects within deadlines and budgetary constraints.
      • Experience in shaping retail experiences for the visitor through creative merchandising.
      • Ability to work cooperatively and independently to solve problems and deliver solutions.
      • Must be able to work well with all staffing levels.
      • Experience with museum and non‐profit business systems: Altru and CounterPoint SQL a plus.

Employment Requirements:

      • Background check
      • Some evening and weekend work required

This position is full-time, non-exempt.
Please send a résumé and cover letter to hr@heard.org.

Fine Arts Curator

Job Description Summary:

The Heard Museum seeks a Fine Arts Curator to present American Indian art in ways that will inspire and resonate with contemporary audiences. Ideal candidates will have a strong background in art history and a minimum of two years of experience in organizing exhibitions. The Fine Arts Curator will be responsible for long-range exhibition planning, with a special focus on the museum’s newly opened Piper Grand Gallery.

The candidate must possess strong organizational and communication skills as well as a proven ability to work effectively and efficiently among colleagues and peers and a willingness to encourage and mentor junior curatorial staff and interns. This position will interface with Heard trustees and patrons, as well as the academic and collecting communities.

The Fine Arts Curator will be expected to interpret American Indian art through a diverse range of art historical and cultural contexts and will be conversant with scholarship that advances understanding of American Indian art. The individual will demonstrate a working knowledge of the broad history of American Indian art to the present and will be the catalyst for cutting-edge and impactful research.

Drawing on the Heard’s outstanding collection, the Fine Arts Curator will play a leading role in creating exhibitions and will plan and develop nationally and internationally touring exhibitions. The successful applicant would be looked upon to make significant content-based contributions toward two or more exhibitions per year and to produce scholarly publications in association with them. Representing the Heard at regional and national conferences and professional gatherings is required.

Other duties involve cultivating new audiences for American Indian art and supporters of the museum as well as initiating and maintaining sustainable partnerships with American Indian tribes, related arts organizations and universities in the Southwest and beyond. Establishing common cause in the exploration of creative territory, including multi-sensory integration, is a key priority.

An M.A. or MFA degree is preferred, with a major in fine art, art history or a related field.

This position is full-time, exempt.
Please send a résumé and cover letter to hr@heard.org.

Mission Statement

The mission of the Heard Museum is to be the world’s preeminent museum for the presentation, interpretation and advancement of American Indian art, emphasizing its intersection with broader artistic and cultural themes.

Visitor Guide

Heard Museum Visitors Guide for Sept. - Dec., 2016

View the May – Aug. 2017 Visitor Guide

Browse the rest of our downloadable materials on the Brochures & Guides page →


The Heard Museum does not perform appraisals; however, the Heard Museum Council, one of our volunteer organizations, holds a semi-annual Appraisal Day event where people can bring their items to be appraised for a fee. Appraisal days occur in the spring and fall. Please check our calendar of events page for upcoming dates.

Photograph Credits

Unless otherwise noted, all photos are courtesy of either the Heard Museum Billie Jane Baguley Library and Archives or the following museum staff and supporters: Craig Smith, Caesar Chaves, Megan Richmond, or Jewel Clark.