The Heard Museum seeks a part time receptionist/visitor services front desk associate with a friendly, outgoing personality and a positive attitude. Schedule will include Saturday and Sunday. Duties include but are not limited to:
The desired candidate must have high school diploma or GED and previous customer service experience. Must be professional and have the ability to work with the public, and be a representative of The Heard Museum’s image in the community.
Send resume to email@example.com.
The Assistant Security Chief is under Facilities Management and is supervised by the Chief of Security reporting directly to the Security Chief and Director of Facilities. The Assistant Security Chief will work closely with the Security Chief scheduling officers and assigning posts to ensure the museum maintains a high security posture.
Knowledgeable of basic first aid, cardiopulmonary resuscitation (CPR) and trained to administer an automated external defibrillator (AED) machine. Trained to effectively monitor the CCURE 9000 alarm monitoring system and the CCURE 9000 administration files.
Four years previous experience as a security officer.
Time required after hiring in this position to perform as a fully trained employee: 90 days.
Able to effectively maintain the security department budget.
Cardiopulmonary resuscitation (CPR) and automated external defibrillator (AED) machine certification.
Be able to make decisions in the absence of the Security Chief.
Be able to make judgment calls and sound problem solving techniques in the absence of the Security Chief.
Responsibility for Planning
The Assistant Security Chief is required to maintain a short range and long range plan for the protection of the museum collections and retail. The planning of the security posture will be within the departments allotted budget and made available to facilities management as needed.
Responsibility for Relations
On-going relations with patrons, volunteers and staff. Be courteous to patrons, volunteers and staff, giving directions, greeting upon arrival and exit of museum grounds. There are some risk of confrontation with individuals violating museum policies, trespassers, panhandlers and shoplifters. Work directly with Phoenix Fire Department and Phoenix Police first responders to ensure they have a working relationship and familiarity with the museum grounds.
Day to day supervision is provided to include a 90 day training period. On-the-job training will be provided interacting with security officers. After training has been completed the Assistant Security Chief will need to show a degree of decision making with and without direct supervision from the Security Chief.
The Assistant Security Chief must be able to work an 8 to 12 hour day directing operations of the security department and 24 hour availability if needed.
Job Structure & Complexity
The Assistant Security Chief will be trained on museum policies and procedures and is expected to enforce the policies and procedures to include updating these policies and procedures as needed ensuring the museum security posture adapts to daily changes in real world threats.
Impact on the Organization
The Assistant Security Chief directly represents the museum and therefore must uphold a professional and neat appearance at all times. Security officers interact with guests, volunteers and staff on a daily basis and must be courteous and helpful to ensure a positive experience during their visit to the museum. It is imperative that the Assistant Security Chief maintain a calm, caring attitude at all times.
Knowledge, Skills, Abilities and Other Job Characteristics:
This position is full-time, non-exempt.
Candidate must pass a background check.
Please send a resumé and cover letter to firstname.lastname@example.org.