Heard Museum is hiring a Membership Coordinator. The successful candidate will be responsible for the coordination, data entry and the recording integrity of transactions within the membership/development department into the database software Altru.
Essential duties: Process all forms of payments and donations with proper constituent codes to enable efficient and organized data keeping and tracking. Resolve duplicate constituent records. Ensure accuracy of all data recorded. Process, scan and upload tax acknowledgement documents. Retain documents for audit reports. Respond to member inquiries (phone, online, email). Coordinate member subscriptions to affiliated programs. Track RSVPs to events with follow-up attendance reports. Track and acknowledge all donations. Maintain donor boards. Attend weekend and evening openings as needed. Aid in various stages of event coordination for signature fundraisers. Maintain confidentiality in all aspects of donors. Upload files. Attend select meetings of the Board of Trustees.
Education: Recently attained bachelor’s degree in art administration/non-profit management, business, public administration, or other related areas of study.
Experience: Educational, internship, or professional experience with non-profit organizations, fundraising, data management, and/or museums/cultural organizations required.
Math: This position requires basic mathematical knowledge and statistical analysis.
Send resume to HR@heard.org. EEOC.
Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems software and related infrastructure. Ensure that software systems, and related procedures adhere to organizational values, enabling staff and volunteers to effectively perform duties. The position supports the museum’s mission and vision. This position reports to the museum’s director of finance. This individual is accountable for the following existing systems: Altru, Counterpoint, Argus, CYMA, EventPro, Focus, and MS Office. Responsibilities on these systems include operations, support and maintenance.
Essential Duties and Responsibilities: Maintain and support SA-related solutions for various project and operational needs. Install and configure SA-systems and updates. Maintain installation and configuration procedures. Maintain system standards. Responsible for ongoing training and instruction on all systems. Provide support. System recovery. Maintain operational and configuration procedures in a documented environment.
Employment Requirements: College level courses or equivalent related to areas of responsibility. The successful candidate will have:
Experience with museum and non‐profit business systems: Raiser’s Edge, Altru, Counterpoint, Argus, CYMA, EventPro, and Focus a plus.
Send resume to HR@heard.org. EEOC