Employment | Heard Museum


Heard Museum Shop Sales Associate

A Heard Museum Shop Sales Associate is responsible for activities related to selling the finest Native American art. Duties include, but are not limited to, greeting customers, answering questions, offering assistance, lending opinions, and providing product information. Individual responsibilities may include keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

Associate must process payments and be able to deal with customer refunds courteously and professionally. Associate develops product knowledge by reading reference material in order to communicate it to the customer. Associate stays current with Shop and Museum promotional events and sales. At all times the Associate must maintain a professional attitude with sincerity and enthusiasm reflecting the Shop’s commitment to our customers.


  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Basic understanding of sales principles and customer service practices
  • Proficient in verbal and written English language
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Available to work a variety of hours, which may include early mornings, evenings, and weekends
  • High school diploma or equivalent
  • BS degree in Marketing or related field would be a plus
  • Knowledge of Native American Art is preferable

This is a full time non-exempt position. Background check required. Resumes can be sent to hr@heard.org.

Mission Statement

The mission of the Heard Museum is to be the world’s preeminent museum for the presentation, interpretation and advancement of American Indian art, emphasizing its intersection with broader artistic and cultural themes.

Visitor Guide

View the Summer 2019 Visitor Guide

Browse the rest of our downloadable materials on the Brochures & Guides page →


The Heard Museum does not perform appraisals; however, the Heard Museum Council, one of our volunteer organizations, holds a semi-annual Appraisal Day event where people can bring their items to be appraised for a fee. Appraisal days occur in the spring and fall. Please check our calendar of events page for upcoming dates.