Employment | Heard Museum
ADVANCING AMERICAN INDIAN ART

Employment

Human Resources Manager
Location: Heard Museum, Phoenix, AZ
Job Type: Full time

Job Description Summary:

The Human Resources Manager will lead and direct the routine functions of Human Resources (HR) including hiring and interviewing staff, analyzing compensation, administering benefits, and leave, and enforcing company policies and practices. This position reports to the museum’s Deputy Director and COO.

Essential areas of responsibilities include, but are not limited to the following:

  • Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning
  • Partners with CEO, COO, and consultants to create a diversity, equity, and inclusion program with a proactive approach which will make a positive impact on Museum culture
  • Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings
  • Plans, organizes, and manages all human resources activities. Participates in developing department employee goals, objectives, systems, and job descriptions
  • Collaborates with Payroll Specialist, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to provide support and guidance as well as administer and execute routine tasks in delicate circumstances such as reasonable accommodations, investigating allegations of wrongdoing, and terminations
  • Assists the COO in maintaining and updating the Heard Museum Employee Handbook and communications. Able to answer all related inquiries to staff and HR Committee
  • Oversees employee disciplinary meetings, terminations, and investigations
  • Active Staff Member of the Heard Museum HR Committee
  • Implements HR programs and initiatives, which increase employee morale and retention
  • Creates learning and development programs and initiatives that provide internal development opportunities for employees
  • Develops, implements, and leads the onboarding of new employees by providing communication of all museum benefits and subsequent enrollment in various benefit plans. Explains leave policies and eligibility requirements
  • Works closely with contracted outside consultants (FBC, EC) regarding all museum benefit plans, especially during open enrollment timeframe
  • Manages the museum’s Open Enrollment process for all benefit plans and the training and maintaining Employee Navigator portal for all staff
  • Works with payroll and benefits administrator on employee withholdings and deductions, to ensure employee benefit changes are completed accurately and are properly documented
  • Ensures all employee performance reviews are completed timely and recorded in the employee’s personnel file
  • Works with all museum departments to create a specific schedule of required training, implements a method for tracking progress and completion; follows up when needed
  • Analyzes trends in compensation and benefits; researches and proposes competitive base pay programs to ensure the organization attracts and retains top talent
  • Maintains employee job descriptions and employee files in a secure and organized manner
  • Maintains Human Resources Information Systems (HRIS) records and compiles reports from database with basic analysis of data
  • Maintains compliance with federal and state regulations concerning employment
  • Performs other related duties as required and assigned
  • Files EEO-1 report annually; serves as company administrator for Maricopa County TRP, maintains other records, reports, and logs to conform to EEO regulations

Required Skills and Abilities:

  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to act with integrity, professionalism, and confidentiality
  • Thorough knowledge of employment-related laws and regulations

Employment Requirements: Background Check

Education: Bachelor’s degree in related fields required

Previous Experience: The successful candidate will meet the minimum educational requirement and will need to have at least five (5) years of related HR experience and at least three (3) years of HR management or a master’s degree in Human Resource Management and two (2) years of experience in the HR field, preferably non-profit

Important Aspects:

    • Experience with HR and non‐profit business systems – preferred
    • SHRM or HRCI certified – preferred
    • Spanish-speaker – not required but an additional benefit

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off

Experience: Human resources management: 7 years (Required)

License/Certification: SHRM Certified Professional (Preferred)

How to Apply:

Send resumé to jbulla@heard.org with the subject line: Human Resources Manager.


Senior Payroll Specialist
Location: Heard Museum, Phoenix, AZ
Position Information: Full time, Exempt

Job Description Summary:

The Senior Payroll Specialist position is accountable for the Payroll, Benefits, HR administration and compliance for the Museum. The position works with the museum’s direct and associated benefit plans to ensure that the proper support on museum benefits is provided to all employees. This a Finance role, serving as a critical member of the finance team, processing payroll with multiple data sets, requiring preparation of payroll journal entries and critical reconciliations (accruals, benefit invoicing, withholding, 401k, etc.). This position reports to the museum’s CFO for the administration and financial reporting of the museum’s Payroll and Benefits. Although there is a human resources component, most of the Senior Payroll Administrator responsibilities require advanced knowledge processing and reconciling complex, payroll to the general ledger.

Essential areas of responsibilities include, but are not limited to the following:

Payroll & Benefits, Financial Reporting:

    • Responsible for payroll administration
    • Verifies and processes bi-weekly payroll
    • Ensuring that new employees are onboarded into the Paycom system and completing the E-Verify procedures for all new employees
    • Review benefits deductions to ensure accuracy in the Paycom system
    • Process all payroll changes regarding employees, including rate/title changes, terminations, etc. via the Paycom Personnel Action Form procedures
    • Maintains and processes benefits and payroll accruals for all staff
    • Processes all benefits statements to ensure timely and correct payment of all benefit invoices
    • Assist the CFO with various reporting, including all state and federal annual required employment and benefits reporting
    • Collaborates with all functional areas to incorporate financial analysis, data, and forecasts that support and align with strategic initiatives from Senior Leadership and/or Heard Museum Board
    • Maintain a documented system of accounting policies and procedures and a system of controls over accounting transactions
  • Assists in all Payroll communication, including employee questions regarding employment and benefits
  • Develops workflow to improve payroll and benefit operations and efficiencies
  • Leads the on onboarding of new employees by providing communication of all museum benefits and subsequent enrollment in various benefit plans
  • Active Staff Member of the Heard Museum HR Committee
  • Assist with recruitment functions as assigned including ad placements and resume reviews
  • Works closely with contracted outside consultants regarding all museum benefit plans, especially during open enrollment timeframe
  • Manages the museum’s Open Enrollment process for all benefit plans and the training and maintaining Employee Navigator portal for all staff
  • Ensure employee benefit changes are completed accurately and are properly documented
  • Ensures all employee performance reviews are completed timely and recorded in the employee’s personnel file. Assists with the annual compensatory review for all positions
  • Maintains employee Job Descriptions and employee files in a secure and organized manner
  • Works with terminated employees upon exit and review applicable COBRA procedures
  • Assists the COO/CFO in maintaining and updating the Heard Museum Employee Handbook. Able to answer all inquiries of the Employee Handbook to staff and HR Committee.

Employment Requirements:

Background Check

Education:
Bachelor’s degree in Accounting or equivalent experience

Previous Experience:

  • The successful candidate will have at least 5 years of related Payroll, Benefits and HR experience, preferably non-profit

Qualifications:

  • Advanced user with Paycom payroll software, using multiple payroll data sets
  • Possess advanced skills to work independently, with limited supervision
  • Ability to multi-task, superior accuracy and attention to detail, memory recall and follow-up skills
  • Ability to successfully manage and implement projects within deadlines
  • Demonstrated ability to communicate clearly, both verbally and in writing, in an informed and persuasive manner, to multiple constituencies, including curators, artists, administrators, staff and external parties
  • A strong focus on internal and external customer service while maintaining the necessary confidentiality
  • Ability to work cooperatively and independently to solve problems and deliver solutions.
  • Positive attitude and team player, with a willingness to learn and ability to communicate difficulties that arise
  • Must be able to work well with all levels of internal and external customers.

How to Apply

Send resumé to hr@heard.org with the subject line: Senior Payroll Specialist. You may also include a cover letter or paragraph explaining your interest in the position.

Mission Statement


The mission of the Heard Museum is to be the world’s preeminent museum for the presentation, interpretation and advancement of American Indian art, emphasizing its intersection with broader artistic and cultural themes.

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