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Membership FAQs

Below is a handy FAQ guide to our membership program.

If your question is not answered here, please reach out to us at membership@heard.org or call the Membership Department at 602.251.0261.

GENERAL & NEW MEMBERS FAQ’s

I lost my membership card. How do I receive a replacement?
All Heard Museum members receive a commemorative membership card. Please contact the Membership Department at members@heard.org or call 602.251.0261 to request a new card to be mailed to you.

How long is a my membership good for?
All membership programs (Basic/Experience Frida and Diego/Circles of Giving) are valid for one full year. When you purchase your membership, your expiration date becomes the last day of that same month in the following year. We do encourage you to join for two years. You won’t have to remember to renew your membership the following year, AND we reduce the price of the second year for all Basic and Experience levels by 20%. Click here to join.

What membership benefits do I receive?
Discounts, unlimited general admission and special events are all only some of the perks of being a Heard Museum member. Visit our Membership page for complete details on all levels.

What does free general admission include?
Free general admission is granted to all Heard Museum members for unlimited entry to our signature exhibitions, including but not limited to HOME: Native People of in the Southwest, Remembering Our Indian School Days: The Boarding School Experience, and the Third Dimension: Sculptural Stories in Stone and Bronze. Special non-ticketed exhibitions are also included in free general admission. (Frida Kahlo and Diego Rivera is a special ticketed exhibition, so see below to learn more about admission to this exhibition.)

Complimentary admission to Frida Kahlo and Diego Rivera is not included at the Basic Membership levels. Entry for this exhibition is $7 per member.

We encourage members in the Basic Membership to join us for the Members’ Preview Day on April 10, 2017. All members will receive free admission to the exhibition Frida Kahlo and Diego Rivera on that date.

My membership is up for renewal. What level do I choose?
We’ve made it easy for you to choose the best membership level for you. Consider renewing at the same price point as your current membership, or upgrade to increase your benefits and enhance your experience.

RECENTLY RENEWED FAQs

I just renewed my membership. What are my benefits now?
We updated all of our membership levels and benefits on Jan. 23, 2017. Please note that your current membership and membership card are still valid through the expiration date listed. If you renewed anytime within the last six months, or even yesterday, we’ve broken it down by level (please visit the Membership page for complete details on each level):

Basic Membership

Complimentary admission to Frida Kahlo and Diego Rivera is not included at these levels. Entry for Frida Kahlo and Diego Rivera is $7 per member in the Basic program. In addition, all Basic level membership will receive only a digital subscription to our members-only publication, Earth Song.

  • If you renewed at the $20 Student level you will now receive all benefits at the $30 Education level.
  • If you renewed at the $60 Individual level you will now receive all benefits at the new Basic Individual level.
  • If you renewed at the $75 Family/Dual level you will now receive all benefits at the new Basic Dual level plus complimentary general admission for all children/grandchildren age 18 or younger.
  • If you renewed at the $100 Supporter level you will now receive all benefits at the new Basic Family/Friends level. Any complimentary guest passes you have received are still valid for general admission until the listed expiration date.

Experience Frida and Diego

The following levels include free admission to the Frida Kahlo and Diego Rivera exhibition.

  • If you renewed at the $200 Patron level you will now receive all benefits at the new Experience Frida and Diego Supporter level.
    • Any complimentary guest passes you have received are still valid for general admission until the listed expiration date. Additionally, you will also receive unlimited admission for all cardholders listed to Frida Kahlo and Diego Rivera through Aug. 20, 2017.
    • You will also receive the same number of tickets to the World Championship Hoop Dance Contest and Heard Museum Guild Indian Fair & Market but you will no longer receive a complimentary Native American Art or First American Indian Art Magazine subscription.
    • Complimentary admission for accompanied guests to Frida Kahlo and Diego Rivera is not included at this level. Additional guest entry for Frida Kahlo and Diego Rivera is $7 plus $18 general admission.
  • If you renewed at the $500 Curator level you will now receive all benefits at the new Experience Frida and Diego Sustainer level.
    • Any complimentary guest passes you have received are still valid for general admission until the listed expiration date. Additionally, you will also receive unlimited admission for all cardholders listed to Frida Kahlo and Diego Rivera through August Aug. 20, 2017, along with four total accompanied guests on each visit, not including special ticketed exhibitions.
    • You will also receive the same number of tickets to the World Championship Hoop Dance Contest and Heard Museum Guild Indian Fair & Market and four total admission guest passes valid for Frida Kahlo and Diego Rivera. A complimentary Native American Art or First American Indian Art Magazine subscription is also included.
    • Complimentary admission for accompanied guests to Frida Kahlo and Diego Rivera may be redeemed using a valid guest pass for the exhibition. Additional guest entry for Frida Kahlo and Diego Rivera is $7 plus $18 general admission.

Circles of Giving

  • If you renewed at the $1,500 Copper Circle level you will now receive all benefits at the new Circles of Giving Copper level.
    • Any complimentary guest passes you have received are still valid for general admission. Circles of Giving general guest passes have no expiration date. Additionally, you will also receive unlimited admission for all cardholders listed to Frida Kahlo and Diego Rivera through August Aug. 20, 2017, along with unlimited accompanied guests on each visit, not including special ticketed exhibitions.
    • You will also receive the same number of tickets to the World Championship Hoop Dance Contest and Heard Museum Guild Indian Fair & Market and six total admission guest passes valid for Frida Kahlo and Diego Rivera. You will continue to receive your Smithsonian Affiliate membership until your next year of renewal.
    • Complimentary admission for accompanied guests to Frida Kahlo and Diego Rivera may be redeemed using a valid guest pass for the exhibition. Additional guest entry for Frida Kahlo and Diego Rivera is $7 plus $18 general admission.
  • If you renewed at the $2,500 Turquoise Circle level you will now receive all benefits at the new Circles of Giving Turquoise level.
    • Any complimentary guest passes you have received are still valid for general admission. Circles of Giving general guest passes have no expiration date. Additionally, you will also receive unlimited admission for all cardholders listed to Frida Kahlo and Diego Rivera through August Aug. 20, 2017, along with unlimited accompanied guests on each visit, not including special ticketed exhibitions.
    • You will also receive the same number of tickets to the World Championship Hoop Dance Contest and Heard Museum Guild Indian Fair & Market and six total admission guest passes valid for Frida Kahlo and Diego Rivera. An additional benefit is a docent-led tour of every new exhibition (date of tour to be determined by the Membership Department).
    • Complimentary admission for accompanied guests to Frida Kahlo and Diego Rivera may be redeemed using a valid guest pass for the exhibition. Additional guest entry for Frida Kahlo and Diego Rivera is $7 plus $18 general admission.
  • If you renewed at the $5,000 Silver Circle level you will now receive all benefits at the new Circles of Giving Silver level.
    • Any complimentary guest passes you have received are still valid for general admission. Circles of Giving general guest passes have no expiration date. Additionally, you will also receive unlimited admission for all cardholders listed to Frida Kahlo and Diego Rivera through August Aug. 20, 2017, along with unlimited accompanied guests on each visit, not including special ticketed exhibitions.
    • You will also receive the same number of tickets to the World Championship Hoop Dance Contest and Heard Museum Guild Indian Fair & Market and 10 total admission guest passes valid for Frida Kahlo and Diego Rivera.
    • Complimentary admission for accompanied guests to Frida Kahlo and Diego Rivera may be redeemed using a valid guest pass for the exhibition. Additional guest entry for Frida Kahlo and Diego Rivera is $7 plus $18 general admission.
  • If you renewed at the $10,000 Gold Circle level you will now receive all benefits at the new Circles of Giving Gold level.
    • Any complimentary guest passes you have received are still valid for general admission. Circles of Giving general guest passes have no expiration date. Additionally, you will also receive unlimited admission for all cardholders listed to Frida Kahlo and Diego Rivera through August Aug. 20, 2017, along with unlimited accompanied guests on each visit, including special ticketed exhibitions.
    • You will also receive the same number of tickets to the World Championship Hoop Dance Contest and Heard Museum Guild Indian Fair & Market and 10 total admission guest passes valid for Frida Kahlo and Diego Rivera.